Give your I.T. Support Team the tools they need to get the job done!

Organisation is the key to effective management & performance in every team effort and nowhere more so than in a busy I.T. Support Desk.

Optimus provide an integrated suite of tools for managing your IT Support Incidents efficiently and all backed up by experienced support staff. 

Call us on 01926 852352

Phone Optimus today to discuss your requirements and to arrange your free interactive web demo, or download a free trial now.

• Remotely Fix User Problems
  Remote Control is the must-have  tool for any support desk.
  
  NetSupport Manager is the most feature-rich and platform independent solution available, supporting all Windows O/S versions, Linux and Mobile Platforms too.
  
  With over 6 million installations worldwide and a string of industry awards, you will find this product utterly dependable and achieve fastest R.O.I of any IT product you can purchase.

NetSupport Manager
Simply the best multi-platform Remote Control solution available.

Click here to read more 

• Know Your Assets
  NetSupport DNA automatically collects all the hardware and software information you will need from your PCs and servers and keeps it up to date.

• Distribute Software
  An easy to use application packager and centralised distribution mechanism.

• Manage Software Licences
  Not only can DNA measure how much applications are being used, it can also set and control application usage according to your licence limit.

• Control Internet Access
  Set and enforce Internet access by URL within defined allow/dis-allow time periods. DNA also provides reporting on visited URLs / per PC.

NetSupport DNA
Asset Discovery & Management
Licence Control and Metering
Internet Access Control.
Software Deployment.

Click here to read more

• Protect your Desktop Configurations
  Prevent unwanted accidental or malicious changes and save time for your support  technicians and easily restore to a condition before the problem. 

NetSupport Protect 
Lock down desktop configuration, utilise endpoint security, restore systems when needed.

Click here to read more 

• Track Users' Support Requests
  DNA HelpDesk works out-of-the-box with little or no configuration required. Users submit their help requests by email directly in to the system and engineers are alerted by email.
• Searchable Knowledgebase of Incidents
  So that you are not wasting time solving the same issues over and again, the knowledgebase is the first point of call for solving new Incidents.  

DNA Help Desk
Incident logging, tracking & reporting, with searchable Knowledgebase.

Click here to read more  

All these solutions are available as standard download evaluations or can be viewed on our
VMI-Xplor Web Demo Servers.

Contact us to arrange your FREE viewing.