Deliver Instant - On Demand - Support or pre-sales assistance to your customers anywhere in the world utilising ANY Internet connection.

Using technology based on the excellent award winning NetSupport Manager, NetSupport 24x7 provides instant remote control access to ANY PCs, ANYWHERE, even when they do not have the remote control client software installed.

The PC requiring help simply initiates a "chat" by clicking on a link you provide them either on a website or by email. The operator Console then shows the details of the remote PC requesting the chat.

The operator can then either just continue with the chat, or send the remote control client plugin which will allow a remote control session to commence.

At the end od the session, the client is completely uninstalled. 

NetSupport 24x7 communication is all hosted on NetSupports own secure servers in house, leaving the only installation requirements being Active-X browser pluggins.

There are a range of flexible licensing plans,  making this solution very cost -effective - you only pay for what you need.

NetSupport 24-7 includes live chat, push pages, operator scripts, exit surveys to capture user feedback, the market leading "On Demand" Remote Control, instant Hardware and Software Inventory reporting and a range of supporting tools..

NetSupport 24-7 also allows an operator to show his screen, or a selected application to a customer for real-time training, full VOIP audio and support for MAC OS systems.