NetSupport DNA Overview

"does a great job of making a system administrator's job easier............
NetSupport DNA shines when it comes to inventory"
Network World Magazine

Most busy service support desks depend upon a range of tools which are essential for their daily activities and these would normally include:

• Incident Tracking Sytems
• Remote Control Software
• Asset Identification & Management
• Systems Monitoring Tools

 These tools are the foundations of successful and efficient delivery of support and will greatly assist any service support team in their mission to give users a trouble free IT experience.

For larger organisations, desktop assets form a considerable portion of the overal IT spend with asset replacement being fairly frequent as technologiy changes.

Automated asset management software is essential for strategic planning and resource procurement, allocation of software licences and eventual write-off and it is difficult to image how this could be achieved efficiently without an asset management tool.

NetSupport DNA automatically collects all the data you need and presents it through an easily accessible user console, which also neatly integrates with NetSupport Remote Control and DNA Help Desk.

For a brief tour of the product please run the flash movie tour from here or view the features pages from the menu.

This solution is also available as an Optimus VMI Xplor Web Demo. Contact Optimus to arrange your on-line, interactive walk-through.