Integrating Management Systems from Multiple Vendors with Opalis

Many data centres use management tools from a variety of vendors, all of which, individually perform crucial monitoring and maintenance functions, but that may not integrate with each other without extensive additional  in-house configuration or scripting. 

The limits the achievable automation and co-operation amongst these tools, leaving essential routines to be performed manually by operators, even where they should be automatically triggered by monitored conditions.

Furthermore, embracing ITIL or other management protocols dictates that responses and procedures are formalised and catalogued as actions and logged in the service desk.

Opalis' open architecture, allows it to provide extensive relationships amongst all your various products and automating everything from Incident escalation and ticket creation, through initiating diagnostic routines and testing procedures, to final resolution and incident closure.

Opalis allows you to build standardised, automated solutions and remove hundreds of manual operator interventions

If you would like to see how Opalis can help with your data centre management, contact Optimus and we will arrange for you to view and explore the solution on our Internet accessible Virtual Machines. We will then be happy to visit and help you establish an in-house Proof of Concept study.