Opalis IP for BladeLogic Operation Manager

Incorporate BladeLogic Operations Manager with your Problem Management and Response Systems

BladeLogic Operations Manager provides a platform for managing, controlling and enforcing server configurations [Inventory, Provisioning, Configuration and Change Control, and Continual Compliance] in the data center. BladeLogic Operations Manager's Configuration Management Database (CMDB) allows users to store and manage configuration attributes for their servers and applications.

The Opalis Integration Pack for BladeLogic extends Operation Manager by automating processes for the administrator around key server management activities that typically take place during the maintenance window, such as server patching and updates, server specific audits, server baseline analysis and maintenance / repair activities derived from interaction with Service Desk and Help Desk system requests and problem reports.

Remove Routine Tasks--Automate Processes for Patch Deployment
Automating routine maintenance procedures with Opalis Integration Server allows administrators to stop spending their time on repetitive tasks and focus on more strategic projects. With the Opalis Integration Pack for BladeLogic, automating maintenance for patching servers or installing new software can be done in tandem with other system operations, such as specific sequence shutdown and restore procedures for other applications and services.

Coordinate and Consolidate Maintenance Activities between BladeLogic CMDB and Help Desk / Service Desk Systems
The Opalis Integration Pack for BladeLogic provides a simple, yet powerful mechanism for monitoring trouble tickets in service management tools (like BMC Remedy and HP Service Desk) and then initiating response actions via BladeLogic audit and configuration processes. Conversely, results of BladeLogic audit and configuration operations can pre-populated trouble tickets in these service management tools and can be used to synchronizing device CI information updated by BladeLogic in those systems' CMDBs. Change requests can also be automatically monitored for approval, causing provisioning jobs to initiate through BladeLogic and can then be automatically closed on completion.

Automation Policies

1.

This Policy monitors for changes to server attributes in Remedy Asset Management and replicates the changes into BladeLogic Operations Manager.

2.

When executing an Audit in BladeLogic, inconsistencies are detected. This Policy responds to audit inconsistencies and creates an incident in Remedy. A BladeLogic Remediation Package is created with an associated Remedy Change Request. The Remedy Incident is updated with relevant information from BladeLogic and the Change Request.

3.

This Policy monitors Remedy for approved change requests related to a pending BladeLogic Remediation Job. The Remediation Job is initiated and the Remedy Change Request closed. Next, a BladeLogic Audit is performed to ensure the Remediation was successful. Incidents in Remedy are updated throughout the process for ITIL compliant process tracking.

4.

This Policy monitors Remedy for approved change requests related to a pending BladeLogic Provisioning Job. The Provisioning Job is initiated and the Remedy Change Request is closed. Incidents in Remedy are updated throughout the process for ITIL compliant process tracking.

Policy Objects for Baldelogic IP

	Create BLPackage from Audit	Creates a BLPackage based on the content of an audit job, as part of a Policy that dynamically performs a complete BladeLogic Operations Manager operation--perform an audit, create a BLPackage, create a deploy job for that BLPackage, and execute that deploy job.
	Create Deploy Job	Creates a deploy job for a BLPackage--as part of a Policy that dynamically performs a complete BladeLogic Operations Manager operation: perform an audit, create a BLPackage, create a deploy job for that BLPackage.
	Execute Job	Executes a BladeLogic job that you specify--as part of a Policy that dynamically performs a complete BladeLogic Operations Manager operation: perform an audit, create a BLPackage, create a deploy job for that BLPackage, and execute that deploy job.
	Export Audit Results	The Export Audit Results object executes an audit job and exports the results to a CSV or HTML file as a result of a BladLogic audit job.
	Set Server Properties	Enables you to set the properties of servers recognized by BladeLogic Operations Manager. Use the Set Server Properties object to change the properties of servers dynamically during automated processing