Opalis IP for Microsoft Operations Manager
Incorporate Operations Manager 2007 with Problem Management and Maintenance
Opalis Integration Server connects data center components to automate processes in a way that's simple, fast and effective. The Opalis Integration Pack for Microsoft System Center Operations Manager 2007 enables you to incorporate Operations Manager with problem management processes and maintenance procedures.
Automate Problem and Incident Management Routines Faster
Problem and incident triage often involves ad hoc phone calls, manual analysis and data re-entry. With Opalis, you can automate diagnostics routines, corrective actions and data transfer to other systems like a help desk - and finally realize the benefits of a self-healing data center.
Coordinate and Consolidate Events Between Help Desk and Monitoring Applications
Using the Opalis Integration Pack for Operations Manager 2007 along with Integration Packs for other monitoring and service management products, Opalis can automatically consolidate and coordinate events between system management products.
Control Operations Manager Maintenance Mode while you Automate Housekeeping Tasks
Microsoft System Center Operations Manager 2007 provides sophisticated features for putting servers in maintenance mode during scheduled downtime, but many maintenance tasks require manual attendance from administrators. Opalis lets you automate manual maintenance tasks such as backup, and control the Operations Manager maintenance mode feature.
Policies
1. Automate Problem & Incident Management Processes
When an Operations Manager health state reaches critical, Opalis creates a trouble ticket, suspends monitoring and runs diagnostics that are fed into the service desk.
2. Event Consolidation
These two policies handle bi-directional consolidation between a 3rd party monitoring system, a service desk and Operations Manager.
3. Automate Maintenance Procedures
Opalis orchestrates Operation Manager Maintenance Mode to temporarily suspend monitoring of a virtualized system while a backup job is performed.
Object Chart
Supports Microsoft System Center Operations Manager 2007
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Monitor Alert |
Filter for Operations Manager Alerts and trigger Opalis Policies |
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Get Alert |
Query for data and properties of existing Operations Manager Alerts |
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Create Alert |
Create custom Alerts within the Operations Manager Console from 3rd party or custom systems |
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Update Alert |
Update, change the status, or close Operations Manager Alerts |
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Get State |
Query for health states in Operations Manager |
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Get Monitor |
Query and filter Monitors in Operations Manager |
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Start Maintenance Mode |
Suspend monitoring during ad-hoc or scheduled maintenance |
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Stop Maintenance Mode |
Resume monitoring once ad-hoc or scheduled maintenance has completed |
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