Opalis IP for NetIQ AppManager

Optimize Service Levels and Reduce System Downtime
Opalis Integration Server connects data center components to automate processes in a way that's simple, fast and effective. The Opalis Integration Pack for NetIQ AppManager enables you to automate problem management processes and maintenance procedures to optimize service levels and reduce overall system downtime.

Automate Problem and Incident Management Routines Faster
Problem and incident triage often involves ad hoc phone calls, manual analysis and data re-entry. Opalis lets you automate diagnostics routines, corrective actions and data transfer to other systems like a help desk - and finally realize the benefits of a self-healing data center. Additionally, Opalis can automate management and execution of AppManager Knowledge Scripts, Jobs, and Actions in response to dynamic or scheduled system events.

Consolidate Help Desk and Monitoring Events
Using the Opalis Integration Pack for NetIQ AppManager along with Opalis Integration Packs for other monitoring and service management products, Opalis can automatically consolidate and coordinate events between system management applications.

Control AppManager Maintenance and Automate Housekeeping Tasks
The Opalis Integration Pack for NetIQ AppManager allows fully automated, advanced control of scheduled and ad hoc AppManager maintenance tasks. With Opalis you can automate routine housekeeping tasks such as backup and application cleanup, and control the AppManager maintenance feature.

Policies

1. Automate Maintenance Mode & Maintenance Window Procedures

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2. React to NetIQ Events with known IT best practices and corrective actions.

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3. Full Event Lifecycle Management - Detect, Diagnose & Escalate

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Opalis Integration Server automates repetitive diagnostics and information logging, and notifies third party systems relevant administrators.

4. Event Lifecycle Management - Correct, Confirm and Resolve

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Opalis Integration Server provides actionable notifications, allowing administrators to confirm corrective actions or further Escalation Procedures, synchronizing data throughout the event lifecycle.

Object Chart
Supports NetIQ AppManager v6.0 + 

	Create Event	Create custom Events within the AppManager Console from 3 rd party or custom systems
	Monitor Event	Filters for NetIQ Events used to trigger Opalis Policies
	Get Event	Users can query for data and properties of existing AppManager Events
	Update Event	Updates, changes the status, or close AppManager Events
	Set Scheduled Maintenance	Automatically submits or stops an Ad-Hoc maintenance job
	Get Scheduled Maintenance Status	Checks the status of Scheduled Maintenance on a managed server
	Set Ad-Hoc Maintenance Job	Automatically submits or stops an Ad-Hoc maintenance job
	Get Ad-Hoc Maintenance Job Status	Checks the status of Ad-Hoc Maintenance on a managed server
	Get Managed Computers List	Dynamically generate a list of managed computers
	Start/Stop Job	Users can start and stop existing AppManager Jobs
	Create Job	This provides users the ability to create and run new Jobs from any AppManager Knowledge Scripts
	Run Action	Users can run corrective actions on target nodes using AppManager Knowledge Scripts
	Update Job Properties	Users can dynamically modify any Job parameters for existing Appmanager Jobs
	Update Job Schedule	This object allows for automatic adjustment of Job scheduling, such as frequency